a71g's Privacy Policy
Your personal information is completely safe with us — a71g is committed to protecting your privacy through SSL encryption and strict data protection practices.
Introduction & Scope
a71g ("we", "us", "our") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") applies to all individuals ("you", "user") who use the a71g website and related services.
The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how that information is used and stored, and what your rights are. By continuing to use our platform, you are considered to have fully read and agreed to the terms of this Policy.
This Policy may be updated from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, we will make an effort to notify you by email.
Information We Collect
When you create an account on the a71g platform or use our services, we may collect various types of information. This information falls into two main categories:
2.1 Information You Provide Directly
Information you provide to us directly includes:
- Full name and date of birth (required for age verification)
- Email address and mobile number
- Password (stored in encrypted form — never stored in plain readable text)
- Payment method details such as your bKash, Nagad, Rocket, or Upay mobile number
- National ID or passport information for identity verification
- Information provided when contacting our support team
2.2 Automatically Collected Information
Information that is automatically collected through technology when you use our platform:
- IP address and device type (mobile, desktop, etc.)
- Browser type and operating system
- Page visit times, duration, and activity history
- Data from cookies and similar tracking technologies
- Gaming activity logs and transaction history
We never store your full bank account number or payment card details on our servers. Payment processing is handled entirely through encrypted channels.
Purpose of Data Use
a71g uses your personal information for the following legitimate purposes. We never use information in unnecessary or disproportionate ways:
3.1 Account Management & Service Delivery
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing and managing bonuses and rewards
- Age verification — our services are for users aged 21+ only
3.2 Security & Fraud Prevention
- Ensuring platform security and preventing unauthorized access
- Detecting and preventing suspicious activity
- Ensuring fair play and preventing the use of multiple accounts
- Complying with relevant legal obligations
3.3 Customer Support & Communications
- Resolving your issues via live chat and email
- Sending important notifications related to your account
- Sending payment transaction confirmation messages
3.4 Platform Improvement
- Personalizing your experience and recommending relevant games
- Conducting analysis to improve overall service quality
- Identifying and resolving technical issues
Cookies & Tracking Technologies
The a71g website uses cookies and similar technologies. A cookie is a small text file that your browser stores on your device when you visit our website.
4.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled as they are necessary for the platform to function
- Performance Cookies: Used to analyze page loading speed and technical performance
- Functionality Cookies: Used to remember your preferred language and interface settings
- Analytical Cookies: Used to analyze aggregate data to understand user behavior and improve services
4.2 Cookie Controls
You have control over accepting or rejecting cookies through your browser settings. However, disabling essential cookies may cause some core features of our platform to not work properly.
Sharing Information with Third Parties
a71g does not sell your personal information or transfer it to third parties for any commercial purpose. However, in specific circumstances and to meet legal requirements, certain information may be shared with the following parties:
5.1 Payment Processors
The minimum information required to process transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment processor. This information is used solely for the specific purpose of completing the transaction.
5.2 Technology Service Providers
Necessary information may be shared with trusted technology partners for cloud hosting, cybersecurity, and platform maintenance. All such partners operate under strict confidentiality agreements and may not use the information beyond our instructions.
5.3 Legal Obligations
If we are required to disclose information under a court order, a lawful request from a law enforcement agency, or any other legal obligation, we are bound to do so. In such circumstances, we will disclose only the information that is legally required.
We never sell your information to advertisers, data brokers, or marketing companies. This is a non-negotiable policy of a71g.
Data Storage & Security
6.1 Security Measures
a71g takes industry-standard technical and organizational measures to keep your information secure. Our key security measures are:
- SSL/TLS encryption — all data transfers are handled through secure connections
- Password hashing — your password is never stored in plain text
- Two-Factor Authentication support
- Regular security audits and system testing
- Restricted access — only authorized staff can access information on a need-to-know basis
6.2 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. After an account is closed, some information may need to be retained for a specific period as required by law.
Once the need to retain data has ended, we securely and completely delete or anonymize it, so that there is no way to identify you.
6.3 Response to Data Breaches
If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary preventive measures.
User Rights
As a user of the a71g platform, you have certain important rights over your own personal information. We respect these rights and help you exercise them as easily as possible:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it
- Right to Rectification: You have the right to request correction of any inaccuracies in your information
- Right to Erasure: In certain circumstances, you have the right to request deletion of your information, subject to legal obligations
- Right to Restrict Processing: In certain circumstances, you have the right to request that processing of your information be restricted
- Right to Object: You have the right to object to the processing of your information for specific purposes
- Right to Portability: You have the right to receive information you have provided to us in a portable format
To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.
Protection of Minors
a71g's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
Age verification at the time of registration is a mandatory process for us. If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Third-Party Services & Related Policies
Our platform may contain content from various game providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe. These third parties have their own privacy policies and we are not responsible for them. We recommend you review the individual policies of these providers.
Payment services bKash, Nagad, Rocket, and Upay operate under their own terms and privacy policies. We are not responsible for any data processing that results from using these services.
Policy Changes
a71g reserves the right to update this Privacy Policy from time to time. If any significant changes are made:
- The "Last Updated" date at the top of this page will be revised
- A notification will be sent to your registered email for important changes
- If you continue to use the platform after an update, you will be considered to have agreed to the new Policy
If you disagree with the changes, you have the right to close your account. Please contact our support team for this.
Questions About Privacy?
For any questions about this Privacy Policy or your information, a71g's support team is available 24/7 — in Bengali and English.